Frequently Asked Questions

What are the accepted mode of payment?

1. PayNow
2. Credit Card 

Do you deliver to my neighbourhood?

Halal eMart delivers to whole Singapore.

When can I have the items delivered?

There are 3 delivery slots available daily. Each delivery slot has a maximum capacity, so place your order in advance to guarantee the slot you want.

What are the delivery timings?

We deliver to you seven days a week, including weekends.

Our delivery hours are 1000hr to 1300hr, 14oohr to 1700hr & 1800hr to 2100hr.

 

What are the delivery charges?

Delivery charges is $8.

For express delivery of 3 hrs, delivery charges of $15 applies.

Free delivery for orders above $79.

When is the earliest delivery once I’ve placed the order?

All orders will be processed on the day of the order and be delivered the next working day.

What if I’m not home during delivery?

If you are not able to let us know ahead of time and miss your delivery, please contact us via email at support@halalemart.com or call us at 8860 2668. We will do our best to reschedule your delivery as soon as possible.
Please note that if orders are cancelled or if no one is at the delivery location to receive the order during the chosen delivery slots, Halal eMart reserves the right to charge the Customer a cancellation or re-delivery fee of S$12.00

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